FAQ
Is this SEO hosting?
No: and it’s an important distinction. Traditional SEO hosting hands you multiple IPs on the same provider, in the same datacenter, behind the same name servers, often with sequentially allocated IPs. That’s a cluster waiting to be found.
LaunchCDN serves your sites through real Content Delivery Networks (Amazon CloudFront, Cloudflare and Bunny.net), so the IP a crawler sees varies by location and sits alongside hundreds of thousands of legitimate websites. The CDN providers own the IPs and the AS numbers, not us, and because the same pool serves some of the largest sites on the internet, your PBN blends into genuine traffic rather than standing out as a hosting signature.
Do you block backlink checking bots?
By default, yes. We block a number of common backlink crawlers so your PBN doesn’t show up in their public indexes.
Every legitimate search engine crawler (Googlebot, Bingbot, Applebot, YandexBot, DuckDuckBot, and others) is allowed through normally, so your link juice still passes to your money sites. If you need a specific bot adjusted for your account, the support team can help.
Do you block AI crawlers?
No. AI crawlers and assistants such as GPTBot, ClaudeBot and PerplexityBot can reach your sites, so your pages can be retrieved and cited in AI answers from ChatGPT, Claude, Perplexity and Google.
On Cloudflare sites, we switch off Cloudflare’s AI crawler blocking when we deploy them. If you’d rather keep AI crawlers out of a particular site, add rules to its robots.txt, and the support team can help.
How do you keep my sites safe?
Two layers of protection.
First, a real CDN sits in front of every site, so the IP address a crawler sees varies by geography across hundreds of thousands of shared IPs, so there’s no single origin IP to trace back to a hosting pool.
Second, we’ve removed every known server-side footprint: name servers come from the CDN providers or major third-party DNS, SOA records use the CDN’s default email addresses, MX records point to real email providers, and outbound connections from WordPress are masked.
That’s the opposite of competitors who run PBN sites on dedicated VPS IPs from DigitalOcean, Vultr, or Linode, where every site on the IP is another customer’s PBN. Those are the bad neighborhoods Google clusters and deindexes in a single pass.
Do you back up my sites?
Yes. Every account is backed up automatically, and we keep 21 days of backups. You can browse and restore files, databases or a whole site yourself from DirectAdmin, or ask the support team to help. Here’s how restores work.
Our backups are provided on a best-effort basis, so always keep your own backups too, stored off the server. Our backup plugins guide covers the best options.
How do I add a domain to my account?
Log in to your dashboard and click Add Domain. You’ll pick the CDN you want the site to run on (CloudFront, Cloudflare or Bunny.net), choose WordPress or PHP/HTML, and tick the HTTPS box.
We provision the site automatically (DNS records, CDN edge, SSL certificate, and a WordPress install if requested), in under 5 minutes. Once provisioning is done, the dashboard gives you a one-click login straight into WP Admin so you can start building.
Can I host WordPress, static HTML, or PHP?
All three, and you choose per-site when you deploy.
If you pick WordPress, you get a pre-installed WordPress with one-click dashboard login, auto-updates handled for you, and DirectAdmin + FTP access for when you need direct file management.
If you pick PHP/HTML, you get a clean directory with DirectAdmin + FTP access plus one MySQL database, so you can bring your own CMS, framework, or static files. Both options run on the same tuned server stack behind your chosen CDN.
How do I upgrade my plan?
Log in to your dashboard, click Change Plan and pick the new size, anywhere from 10 to 1,000+ domains.
Our billing system works out the unused value of your current plan and the cost of the new plan for the rest of your current billing period, and charges you just the difference by PayPal or card. Moving to a smaller plan? The difference is credited to your account balance instead. Your billing date stays the same, and new domain slots are ready within 5 minutes.
My site isn’t loading. What do I do?
Start with the Help! My Site Isn’t Loading guide. It walks through the common causes (DNS propagation, CDN cache, browser cache, origin issues) with quick checks for each.
If the guide doesn’t resolve it, open a support ticket and include the domain plus what you’re seeing. Aidan, our 24×7 support AI, picks up tickets straight away and can fix common issues on your sites fast. Anything trickier goes to a real server engineer, and first response averages 15 minutes.
